What is your return/exchange policy?Updated 3 months ago
We offer a 100-day trial period on all of our prime products. You can use your item for 100 days and if you don't like it you can return it for a refund or exchange.
We want you to be satisfied with our products – this is our way of achieving that goal.
Return costs
Returns | Exchanges | |
---|---|---|
UK | FREE | FREE |
Germany, Netherlands, Spain | €3.99 | FREE |
Rest of Europe | FREE | FREE |
Rest of the world | £20 | FREE |
Please note that the original shipping costs are non-refundable.